Privacy Policy
Your privacy is important to us. This policy explains how Vitality Boost collects, uses, and protects your personal information.
Information We Collect
At Vitality Boost, we collect various types of information to provide you with the best possible service and experience when using our website and services.
Personal Information
- Name and contact details (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Account credentials and preferences
Usage Data
- Browser type and version
- Pages visited and time spent on our site
- Referring websites and search terms
- Device information and operating system
How We Collect Information
Direct Collection
When you create an account, make a purchase, subscribe to our newsletter, or contact us directly.
Automatic Collection
Through cookies, analytics tools, and other tracking technologies when you visit our website.
Third-Party Sources
Social media platforms, payment processors, and marketing partners with your consent.
Public Sources
Publicly available information and business directories for professional networking.
How We Use Your Information
We use your personal information to enhance your experience, provide our services, and communicate with you effectively.
Order Processing
Fulfilling orders, processing payments, and managing your purchases efficiently.
Communication
Sending order confirmations, updates, and responding to customer inquiries.
Marketing
Personalized product recommendations and promotional offers tailored to your interests.
Security
Protecting against fraud, maintaining account security, and preventing unauthorized access.
Information Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share your information only in specific circumstances outlined below.
Service Providers
We work with trusted third-party service providers for payment processing, shipping, email delivery, and website analytics.
Legal Requirements
We may disclose information when required by law, legal proceedings, or to protect our rights and safety.
Business Transfers
In case of merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Consent
We may share information with your explicit consent or as otherwise described in this policy.
Your Privacy Matters
We are committed to protecting your personal information and being transparent about our practices.
- No selling of personal data
- Secure data transmission
- Limited data retention
- User control options
Your Rights and Choices
Under applicable data protection laws, you have several rights regarding your personal information. We are committed to helping you exercise these rights.
Right to Access
Request a copy of the personal information we hold about you and details of how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information we have about you.
Right to Erasure
Request deletion of your personal information in certain circumstances where retention is not required.
Right to Restrict Processing
Request limitation of how we use your personal information in certain situations.
Right to Data Portability
Request transfer of your personal information to another service provider in a structured format.
Right to Object
Object to processing of your personal information for marketing or legitimate interests purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and shopping cart functionality.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.
These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.
Cookie Management
You can control and manage cookies through your browser settings. However, disabling certain cookies may limit website functionality.
Browser-specific cookie management:
- Google Chrome
- Mozilla Firefox
- Safari
- Microsoft Edge
Data Protection and Security
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission and storage.
Secure Infrastructure
Our servers are hosted in secure, access-controlled data centers with 24/7 monitoring and protection.
Access Controls
Strict access controls ensure that only authorized personnel can access personal information on a need-to-know basis.
Security Best Practices
- Regular security audits and updates
- Multi-factor authentication for accounts
- Employee privacy training programs
- Incident response procedures
- Data backup and recovery systems
- Third-party security assessments
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion | Service provision and customer support |
| Transaction Records | 7 years | Legal and tax compliance requirements |
| Marketing Communications | Until opt-out | Ongoing marketing with consent |
| Website Analytics | 26 months | Website improvement and analytics |
| Customer Support | 3 years | Quality assurance and training purposes |
Data Deletion
When data retention periods expire, we securely delete or anonymize your personal information.
Automated Deletion
Our systems automatically purge data according to retention schedules.
Request Deletion
You can request earlier deletion of your data by contacting our privacy team.
Contact Privacy Team
Legal Compliance and Transfers
We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and other regional privacy laws.
International Data Transfers
When transferring your personal information internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Binding Corporate Rules (BCRs)
- Certification schemes and codes of conduct
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
Privacy by Design
We implement privacy considerations at the design stage of new systems and processes, ensuring data protection principles are built into our operations from the beginning.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes.
Notification Methods
- Email notification to registered users
- Website banner and notifications
- 30-day advance notice for material changes
Version History
Current Version: 2.1
Effective Date: January 15, 2024
Last Updated: January 10, 2024
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us.
Our Office
Vitality Boost
Riegrova 8
301 00 Plzeň
Czech Republic
Business Hours
Monday - Friday
09:00 - 17:00
This privacy policy is effective as of the date stated above. By using our website and services, you acknowledge that you have read and understood this privacy policy.